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Privacy Policy

Effective as of 9/4/2020

Square One Medical (https://www.sq1med.com), understands that your privacy is of critical importance. This Privacy Policy describes what information we collect from you via the Site and how we use and disclose such information.

 Information Collection and Use

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Please see our Use of Cookies for more information.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as, but not limited to, Google Analytics that collect, monitor and analyze this.

Our Use of Cookies

To learn more about our use of Cookies please see our Cookie Policy.

Cookie Policy (CA)            Cookie Policy (EU)            Cookie Policy (UK)           Cookie Policy (US)

Google Analytics

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) https://help.opera.com/en/latest/web-preferences/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e)  https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Please note that blocking cookies may have a negative impact on the functions of many websites, including our Site. Some features of the Site may cease to be available to you.

Email Addresses

We may collect your email address, but only if you voluntarily provide it to us. This may occur, for example, if you sign up to receive an email newsletter, request services, or enter a promotion. If you have provided your email address to us, we promise to use it only for the purposes for which it is provided.  We will not use your email address to contact you for unrelated reasons.

Your email address may also be shared with the technology provider we use in connection with the purposes for which you provided it, and that technology provider may also contact you from time to time.

If you are a resident of a country in the European Economic Area (EEA) or a resident of California, please refer to the section below entitled “Additional Rights of EEA & California Residents.”

Communication

We may use your Personal information to contact you regarding our services or products.

Registration or Account Data

We may collect other information from you when you register with our Site to use various features.  Such information could include your name, birthday, postal code, screen name, and password (if applicable). As you use the Site, we could collect other data that you provide voluntarily (such as comments that you post).

We may use third parties to provide the functionality to allow you to register for the Site, in which case the third party will also have access to your information. Otherwise, we will not provide any personally identifying information about you to third parties, except if required by law.

We may use your personally identifying information for a variety of our internal business purposes, such as creating a better user experience for the Site, diagnosing and troubleshooting malfunctions on the Site, and better understanding how the Site is used.

If you are a resident of a country in the European Economic Area (EEA) or the State of California, please refer to the section below entitled “Additional Rights of EEA & California Residents.”

Comments On Website

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Transactional Data

We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our Site (“Transactional Data”). The Transactional Data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.  Payment processing on our Site is handled by our payment services provider(s), PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at PayPal Privacy Policy

Shipping Data

We use UPS as our shipper for this website. We will share transaction data with our shipper only to the extent necessary for the purposes of shipping your order. You can find information about the shipping service providers’ privacy policy and practices at  https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page

Links to Square One Medical Website

We welcome links to the Square One Medical website. Although we prefer that you link to our homepage, you may create links to specific pages within our website. Any individual or organization linking to Square One Medical website must comply with all applicable laws and with the following conditions:

Unless Square One Medical specifically authorizes you to do so, you may not imply that Square One Medical endorses you, your organization, or your products;

  • You may not misrepresent your, or your organizations, relationship with Square One Medical;
  • You may not present false information about Square One Medical;
  • You may not link to the Square One Medical website if your or your organization’s website contains content that could be construed as distasteful, offensive or controversial, or is not appropriate for viewing by all age groups.
  • Square One Medical may change content on our site at any time, causing other organizations to have a broken or incorrect link.
  • Square One Medical is not responsible for misdirected links from external websites.

The information provided in this privacy policy cannot be interpreted as business, legal or other advice, or as warranting fail-proof security for information provided through this website. Information provided on this website is intended to allow the public access to information related to Square One Medical. While all attempts are made to provide accurate, current and reliable information, there is possibility of human and/or mechanical error. If your personal data is in error your ability to rectify this information is controlled by using the manage account function within Square One Medical products or services. This privacy policy is not intended to and does not create any contractual or other legal rights for or on behalf of any party. Who can I contact with questions or concerns? For any issues, omissions, or questions please contact info@squareonemed.com

Other Websites

This website may provide links to websites maintained by other organizations. A link to another website does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products or services of that other website. Once you navigate from this website to another site, you are subject to the terms and conditions of that site, including the provisions of its privacy policy.

Additional Rights of EEA (European Economic Area) & California Residents

If you are a resident of a country in the EEA or a resident of California, you have the rights, among others, to:

(i)  access your personal data

(ii)  ensure the accuracy of your personal data

(iii) the right to have us delete your personal data

(iv)  the right to restrict further processing of your personal data, and

(v)  the right to complain to a supervisory authority in your country/state of residence in the event that data is misused

(vi) the right to not be discriminated against for exercising your rights

(vii) right to request and obtain information about personal information (if any) we have disclosed to third parties for direct marketing purposes in the preceding calendar year

If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.

You may exercise any of your rights in relation to your personal data by written notice to us addressed to the following:

Kevin O’Neill, 349 Valerie Dr, Cranberry Twp, PA 16066  (877) 306-1217 info@squareonemed.com

Security

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Who Has Access to Information

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

If you provide personal information to Square One Medical, our employees who have access based upon specific roles defined by procedural role-based access controls, use this information following appropriate procedures in handling and disclosing your information.

Square One Medical has designed its system to not store credit card numbers on our servers. Credit card numbers are submitted to a credit card authorization service. This service provides Square One Medical with credit card validation information only. We do not have access to your personal financial data.

Square One Medical may employ independent contractors to help manage data services, and such contractors may have access to data, similar to the access we give our employees. For example, we may choose to use a third-party application service to manage our customer relationship management activities, and Square One Medical may store sales account data, including personally identifiable information, with such a service provider. We endeavor to ensure that these third-party providers are protecting your information, but we are not ultimately responsible for their practices.

Legal Access to Information

We may share personal information with companies, organizations or individuals outside of Square One Medical if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • potential violation of Square One Medical contracts or rules, including investigation of potential violations.
  • detect, prevent, investigate or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of Square One Medical, our users or the public as required or permitted by law.

Sale of Business or Assets

In the event that the Site or substantially all of its assets is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, the information we have collected about you may be one of the assets sold or merged in connection with that transaction.

Children

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13, nor do we knowingly distribute such information to third parties. If we become aware that we received personal information from someone under the age of 13, we will take steps to delete such information from our records. If you believe we have personal information from someone under the age of 13, please contact us info@squareonemed.com

Changes to the Privacy Policy

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

Contacting Us

If you have any questions about this Privacy Policy, or the practices of this Site, please contact us at info@squareonemed.com

Or write to us at:

Square One Medical, 349 Valerie Dr, Cranberry Twp, PA 16066