Policies

FAQs

Why can’t I find Johnson & Johnson, Neutrogena, Aveeno, Roc, Stayfree, or any of the other health & beauty products previously found on www.sq1med.com ?

We have altered our marketing program and now direct you to our sister site: www.pamedicalsupplies.com or 877-306-1421 where you will have access to purchase all of the above products, provided they are not discontinued.  This site is dedicated to over 30,000 medical supply related products. Thank you for your patience.

What if I can’t find what I’m looking for on this site as it relates to medical supplies?

Call us! We have access to hard to find products and items not found on this website. Although we are constantly adding to our selection, if you have a need, don’t hesitate to give us a call at 877-306-1217!

Does Square One accept insurance?

No, unfortuntely because of the paperwork and staff required to maintain, we do not accept any insurance, Medicare, or Medicaid. However, with competitive pricing in place and many products not covered by insurance we fill a need. We also will provide documentation for anything purchased should you need a receipt for reimbursement or insurance purposes.


Shipping Information

Square One Medical ships most order via UPS Ground. Rates can be based on quantity, size, and destination.

Orders shipped to Hawaii or Alaska are shipped via U.S. Postal.

Please direct all questions to us at 877-306-1217


Return Policy

Square One Medical’s return policy is as follows:

*Any un-opened product can be returned for full refund minus shipping costs provided there is no damage and product is not expired or due to expire in 60 days or less.

 
*Any product received that is leaking or damaged can be returned for full credit provided Square One is contacted within 48 hours of receipt. Determination is made at that time on disposal or return of product.

 *Shipping costs are the responsibility of customer to return product unless product is damaged upon receipt.
 
*Return of any item for reasons not mentioned must be approved prior to return by Square One

 Contact: Kevin O’Neill-President

877-306-1217

Billing Information

Square One Medical accepts Master Card, Visa, Discover, and American Express.
We also accept Purchase Orders from places of business. Please call us at 877-306-1217 for details

Thank you!

Privacy Policy
What information do we collect?

We collect information from you when you register on our site, place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions

    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To send periodic emails

    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the ‘Edit Profile’ page.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified on 10-18-10

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.sq1med.com
squareone@zoominternet.net
877-306-1217